Water Leak Repair Buffalo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our services.
1. Information We Collect
We collect personal information when you use our website, request services, or contact us. The types of personal information we may collect include:
- Personal Information: Name, email address, phone number, and other contact details you provide when requesting a service or filling out a contact form.
- Technical Information: Information about your device, IP address, browser type, and browsing behavior when you visit our website. This data is used for website analytics and performance tracking.
- Payment Information: If you make a payment for our services, we may collect credit card or other payment details through secure payment gateways.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: To respond to your inquiries, schedule appointments, and perform water leak repairs.
- To Process Payments: To complete transactions for services rendered.
- To Improve Our Services: To analyze website traffic, improve our website’s functionality, and enhance the customer experience.
- To Send Promotional Communications: With your consent, we may send you promotional emails or updates about our services. You can opt out of these communications at any time.
- To Maintain Contact: To follow up with you after a service has been provided or to address any concerns.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information when you make a booking or submit a contact form. These security measures include encryption, firewalls, and secure payment processing systems.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website, process payments, or provide necessary services (such as payment processors or email marketing platforms). These third parties are obligated to keep your information confidential and secure.
We may also disclose your information if required by law, such as to comply with a subpoena or legal process.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content. Cookies are small files that are stored on your device and help us remember your preferences and improve our website functionality.
You can control cookie settings in your browser. However, disabling cookies may affect your experience on our website.
6. Your Rights and Choices
You have the right to:
- Access Your Information: Request a copy of the personal information we have about you.
- Correct Your Information: Update or correct any inaccurate personal information we hold.
- Delete Your Information: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
To exercise any of these rights, please contact us at [email protected].
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any changes will be posted on this page with an updated “Last Revised” date. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: (619) 320-9540
If you have any problem regarding Privacy Policy and Water Leak Repair, please contact us or call at (619) 320-9540.